Very comfy, big, clean and quiet room. Wifi worked well. TV had a couple of English-speaking channels. The staff was polite and helpful and the receptionists spoke good English. The hotel is set in lovely grounds and in a great location beside the main street and close to the boats.
Jacky
2023年3月
Hidden gem. Located right on the main tourists strip of Pana, doesn't look like much from the street, but once you pass through the gate, you're in for a surprise! This is a very large, beautiful, well-kept property. It's very clean and comfortable, and the SPA is amazing: two hot pools, the sauna, and the massage parlor are amazing. Jessica, the masseuse, was brilliant. The hot tub was hot, clean, surrounded with lush vegetation, gentle spa music playing in the background. Attentive and friendly staff. Simply wonderful.
Djana
2023年3月
Without a doubt, this place is an oasis amidst the chaos of Panajachel. While there may be other options near the lake, the hot springs at Regis are truly worth staying for. The staff members were incredibly kind, always providing accurate information and offering support when needed. The hotel boasts a spacious backyard where the hot spring pools are nestled among ancient trees, frequented by birds and squirrels.
Mariomora51
2024年4月
Great location off of main street. Very large room. Thermal spas were great at the end of a long day. Alma at front desk was extremely kind and helpful. Other employees not as much. Hotel has a generator, so still had power when city power went out during thunderstorms. Lots of indoor places to sit and relax. Enjoyed my stay!
Julie
2023年3月
We enjoyed having more than one toilet in our room, ability to use the spa and thermal pools. The breakfast was pretty good. We especially enjoyed the pineapple jam and orange juice. The location is fairly close to the ferry port as well.
Lauren
2025年2月
Beautiful and peaceful location and gardens with many birds and flowers, spacious room with comfortable large bed and with some old world charm. Lovely hot pool. Helpful staff.
Saara
2022年10月
I love this hotel. I was there with family in vacation for 3 nigjts. It was clean, confortable, staff was wonderful and ready to help. What I love more about it, is the quiet and the instalación, full of trees and nature. The back is practically next to a mountain. The temescal and thermal waters are wonderful. The massages were so relaxing.
Sully
2023年1月
Location is really central but still very calm. We had comfortable clean room and very good sleep, no noise from the street disturbed our rest. The staff is helpful and kind. The spa was nice and relaxing, clean and warm. The whole complex is not new, but good maintained. We would book again.
Marjana
2025年1月
Best location - easy walk to restaurants, bars, embarcadero. two aguas termales pools. the grounds are peaceful. screens on windows making it possible to leave windows open for fresh air. clean rooms and linens. massages available on-site however, tried to book service but masseuse was booked. friendly staff.
Karen
2022年9月
We had a beautiful stay here, our room was in the garden, which was so lovely and quiet. The Spa is a real treat with the waterfall and sauna and the staff were all so helpful and lovely. I would definitely return!
Natalie
2025年3月